Dental Service FAQ
Frequently Asked Questions
What should I expect during my first visit to our office?
During your first visit to Dr. Scott Kupetz, DMD, you can expect a warm welcome and a comprehensive dental experience focused on comfort and care. Our team will review your medical and dental history, take any necessary digital X-rays, and perform a full oral examination. Dr. Kupetz will discuss your results, answer questions, and create a personalized treatment plan to keep your smile healthy and beautiful. We prioritize a relaxed, stress-free environment for every patient.
Do you accept my dental insurance plan?
At Scott Kupetz, DMD, we work with most major dental insurance plans to help make quality care affordable for every patient. Our team will gladly review your coverage, explain your benefits, and handle the claim process so you can focus on your smile—not the paperwork. Even if you’re unsure whether we accept your specific plan, contact our office and we’ll verify your insurance details before your appointment for a seamless experience.
What payment options do you offer for dental treatment?
At Scott Kupetz DMD, we make paying for your dental care simple and convenient. We accept major credit cards, debit cards, personal checks, and cash payments. For those seeking flexible payment options, we also offer third-party financing through CareCredit and other approved providers, allowing you to split treatment costs into manageable monthly payments. Our team will review all options with you before treatment to ensure a plan that fits your budget.
I'm terrified of going to the dentist. Can you help me?
Dr. Scott Kupetz, DMD, provides compassionate care for patients with dental anxiety and phobias. His practice specializes in sedation dentistry, offering options like oral sedation, nitrous oxide, and IV sedation to ensure total comfort during treatment. Many patients who once feared dental visits are surprised by how calm, easy, and stress-free their experience becomes with Dr. Kupetz’s gentle, patient-focused approach.
Do you provide emergency dental care after hours?
At Scott Kupetz, DMD, we understand that dental emergencies don’t always happen during regular business hours. That’s why we offer after-hours emergency dental care for patients in need of urgent attention. Whether you’re dealing with a severe toothache, broken tooth, or other sudden dental issue, our team is available to provide prompt, compassionate treatment to relieve pain and restore your smile quickly.
How often should I have dental X-rays taken?
The frequency of X-rays depends on your individual oral health needs and risk factors. Most patients need new X-rays every 1-2 years, but some may require them more frequently if they have ongoing dental issues. Digital X-rays help us detect problems early, often before you feel any pain or symptoms.
What happens if I haven't been to a dentist in years?
It’s never too late to get back on track with your dental health. We see many patients who haven’t had dental care in years, and we never judge. Your first visit will include a thorough examination to assess your current oral health, and we’ll create a treatment plan that prioritizes your most urgent needs first.
Do I need to pay for treatment on the day of service?
Yes, payment is typically due at the time of service, including any insurance co-payments. This helps us keep our fees reasonable and ensures efficient service. We’ll always provide treatment estimates beforehand so there are no surprises, and we offer financing options for larger treatments.
What should I bring to my first appointment?
Please bring a valid photo ID, your current insurance card, and a list of any medications you’re taking. If you have previous dental records or X-rays from another office, those are helpful too. Arrive a few minutes early to complete any remaining paperwork and get settled in.
How long do typical dental procedures take?
This varies by treatment. Routine cleanings and exams typically take 45-60 minutes. Fillings usually take 30-60 minutes depending on size and location. More complex procedures like root canals or crowns may take 1-2 hours. We’ll always give you a time estimate when scheduling your appointment.
Can you complete multiple treatments in one visit?
Yes, we often combine treatments to minimize your time in the office and reduce the number of visits needed. With sedation options available, we can safely perform extensive work in a single appointment. This is especially helpful for busy patients or those with dental anxiety who prefer fewer visits.
What if I have a dental emergency during a holiday weekend?
Dr. Kupetz understands that dental emergencies don’t wait for convenient times. He has personally come into the office on Sundays and holidays to treat patients in severe pain. Contact our emergency line and leave a message – Dr. Kupetz typically responds within minutes to arrange immediate care.
Do you offer cosmetic dental treatments?
Yes, we provide a full range of cosmetic services including teeth whitening, porcelain veneers, crowns, Invisalign, and even Botox and Juvederm treatments. Dr. Kupetz combines artistry with dentistry to help you achieve the confident smile you’ve always wanted while improving your overall facial aesthetics.
How do you handle patients with special medical conditions?
We carefully review your complete medical history and work closely with your physicians when necessary. Certain medications and medical conditions can affect dental treatment, so we always take a comprehensive approach to ensure your safety. We modify our treatment plans as needed to accommodate your specific health requirements.
What makes your practice different from other dental offices?
Dr. Kupetz’s 30+ years of experience, combined with his genuine care for patient comfort, sets us apart. We’re not a corporate chain – we’re a family-owned practice with deep community roots. Our patients consistently praise our transparency, gentle approach, and willingness to go above and beyond, including emergency availability that most offices simply don’t offer.